At CoolTails.co.uk, we prioritize the privacy and protection of our users’ personal data. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

When you visit our website and use our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and other contact details.
  • Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your experience on our site.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you updates, promotional materials, and other information related to our services.
  • To analyze and monitor the usage of our website and services.
  • To detect, prevent, and address technical issues and security threats.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and services, provided they agree to keep your information confidential.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, and safety of CoolTails.co.uk, our users, or others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw your consent at any time, where we rely on your consent to process your data.
  • Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: info@cooltails.uk